| View Video |
Title |
Industry |
Category |
 Play |
2012 Manufacturer Website Evaluation Study (MWES)—Wave 1 |
Automotive |
Web Site |
| Play |
2011 U.S. Sales Satisfaction Index Study |
Automotive |
Sales Satisfaction |
| Play |
2011 U.S. Navigation Usage and Satisfaction Study |
Automotive |
Misc. |
| Play |
2011 U.S. Primary Mortgage Origination Satisfaction Study |
Finance |
Mortgage |
| Play |
North America Rental Car Satisfaction Study |
Travel |
Rental Car |
| Play |
2011 European Hotel Guest Satisfaction Index Study |
Travel |
Hotel |
| Play |
2011 Television Mystery Shopping Report |
Electronics |
Customer Satisfaction |
| Play |
August 2011 Automotive Forecasting Update |
Automotive |
Forecasting |
| Play |
2011 Manufacturer Website Evaluation Study (MWES)—Wave 2 |
Automotive |
Web Site |
| Play |
2011 U.S. Primary Mortgage Servicer Satisfaction Study |
Finance |
Mortgage |
| Play |
2011 U.S. Dealer Financing Satisfaction Study |
Finance |
Automotive F&I |
| Play |
2011 Automotive Performance, Execution and Layout (APEAL) Study |
Automotive |
Quality |
| Play |
July 2011 U.S. New-Vehicle Retail Sales Update |
Automotive |
Forecasting |
| Play |
2011 North America Hotel Guest Satisfaction Index Study |
Travel |
Hotel |
| Play |
2011 Electric Utility Residential Customer Satisfaction Study |
Utilities |
Electric Utility |
| Play |
2011 Windows and Patio Doors Satisfaction Study |
Home Improvement |
Misc. |
| Play |
2011 Builder and Remodeler Residential Window and Patio Door Satisfaction Study |
Home Improvement |
Homebuilder |
| Play |
2011 U.S. Self-Directed Investor Satisfaction Study |
Finance |
Brokerage |
| Play |
2011 Initial Quality Study |
Automotive |
Quality |
| Play |
2011 U.S. Full Service Investor Satisfaction Study |
Finance |
Brokerage |
| Play |
Smart Energy Study Announcement |
Utilities |
Electric Utility |
| Play |
2011 North America Airline Satisfaction Study |
Travel |
Airline |
| Play |
May 2011 Automotive Forecasting Update |
Automotive |
Forecasting |
| Play |
2011 U.S. Interior Paint Satisfaction Study |
Home Improvement |
Customer Satisfaction |
| Play |
2011 U.S. Home Improvement Retailer Satisfaction Study |
Home Improvement |
Customer Satisfaction |
| Play |
2011 Walk-Behind Lawn Mower Study |
Home Improvement |
Home Appliance |
| Play |
2011 U.S. Green Automotive Study |
Automotive |
Forecasting |
| Play |
2011 U.S. Retail Banking Satisfaction Study |
Finance |
Banking |
| Play |
2011 U.S. Original Equipment Tire Customer Satisfaction Study |
Automotive |
Tires |
| Play |
March 2011 Automotive Forecasting Update |
Automotive |
Forecasting |
| Play |
2011 U.S. Vehicle Dependability Study |
Automotive |
Dependability |
| Play |
2011 Gas Utility Business Customer Satisfaction Study |
Utilities |
Gas Utility |
| Play |
2011 U.S. Member Health Insurance Plan Study |
Healthcare |
Health Plans |
| Play |
2011 U.S. Customer Service Index (CSI) Study |
Automotive |
Customer Satisfaction |
| Play |
2011 U.S. Retail Bank New Account Study |
Finance |
Banking |
| Play |
February 2011 Automotive Forecasting Update |
Automotive |
Forecasting |
| Play |
2011 Customer Service Champions |
Various |
Customer Satisfaction |
| Play |
2011 Manufacturer Website Evaluation Study (MWES)—Wave 1 |
Automotive |
Web Site |
| Play |
January 2011 Automotive Forecasting Update |
Automotive |
Forecasting |
| Play |
2010 Avoider Study |
Automotive |
Customer Satisfaction |