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Media Contacts

Please direct all media inquiries to J.D. Power and Associates Corporate Communications Department:


J.D. Power and Associates
Corporate Communications
2625 Townsgate Road
Westlake Village, CA 91361
Toll Free: (800) 274-5372
Phone: (805) 418-8000
Fax: (805) 418-8900
media.relations@jdpa.com


John Tews
Director, Media Relations
Troy, MI
(248) 680-6200


Syvetril Perryman
Media Relations Supervisor
Westlake Village, CA
(805) 418-8103


Andrew Teachout
Media Relations Specialist
Troy, MI
(248) 680-6200

 

  
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Recent Press Releases

Date Press Release Details
3/17/2012 2012 Alberta Single-Family New Home Builder Customer Satisfaction Study
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3/15/2012 2012 U.S. Wireless Handset-Vol 1
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3/14/2012 J.D. Power 2012 Customer Service Champions
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3/14/2012 2012 U.S. Customer Service Index Study
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3/14/2012 2012 Gas Utility Business Customer Satisfaction Study
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3/13/2012 2012 U.S. Member Health Plan Study
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3/1/2012 2012 U.S. Wireless Network Quality Performance StudySM—Volume 1
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2/27/2012 2012 U.S. Bank Customer Switching and Acquisition Study
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2/23/2012 February 2012 U.S. New-Vehicle Sales Update
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2/16/2012 2012 U.S. Wireless Purchase Experience Studies - Volume 1
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2/15/2012 2012 U.S. Vehicle Dependability Study
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2/15/2012 2012 Electric Utility Business Customer Satisfaction Study
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2/15/2012 Avaya Recognized for Customer Service Excellence
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2/9/2012 Memorial Hospital Recognized for Excellence
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2/7/2012 Capital One Call Centers Recognized for Excellence
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2/6/2012 Merrill Edge Call Centers Recognized for Excellence
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2/2/2012 2012 U.S. Wireless Customer Care Performance Studies - Volume 1
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1/31/2012 2012 Auto Claims Satisfaction Study—Wave 1
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1/26/2012 2012 Avoider Study
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1/25/2012 2012 Manufacturer Website Evaluation Study (MWES)—Wave 1
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