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The Customer Experience Never Looked Better
Acutrend helps to drive performance improvements and increase ROI from customer tracking efforts.

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Industry Focus

Solutions for the Financial Services Industry
Actionable, client-specific services for the banking, mortgage, investment services and auto finance industries.

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Thought Leadership

2011 Manufacturer Website Evaluation Study–Wave 1
Arianne Walker discusses findings from the semiannual study on automotive manufacturer websites.

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Latest News

02.02.2012
Owners of 4G-Enabled Phones Are Far More Likely to Contact Their Wireless Provider for Customer Service than Are Owners of Less Technologically Advanced Devices
2012 U.S. Wireless Customer Care Performance Studies - Volume 1
01.31.2012
Auto Insurance Claims Satisfaction Remains Steady, Despite an Increase in Claims Filing and Repair Times
2012 Auto Claims Satisfaction Study—Wave 1
01.26.2012
Many New-Vehicle Buyers Avoid Certain Brands Due to “Conventional Wisdom” about Reliability, Rather Than Specific Information
2012 Avoider Study

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