J.D. Power Asia Pacific—China
Without a doubt, China is the primary target in nearly every company’s growth plan. Businesses in various sectors are focused on the world’s largest consumer market, which is expected to sustain the growth momentum for the next decade and beyond.
Most companies in China still have far to go in really knowing and understanding the China market, or in understanding consumers and customers’ wants and needs.
We aim to assist businesses in developing growth strategies and executing improvement plans, so as to better meet the needs of customers in China.
Whether your business is selling cars or providing banking services, it is vital to listen closely to the Voice of the Customer. Business executives operating in China continually focus on trying to answer questions such as:
- What is our competitive landscape in China? What can we foresee in the future?
- What are customers’ needs and wants?
- Who is capturing the mind and wallet of customers today?
- How can we reach our target customers?
- Which of our competitors are performing better in meeting customer needs? How can we increase customer satisfaction, loyalty and advocacy?
- What are the key performance indicators that we should invest in to improve our influence and market share?
- How can we develop an actionable plan to improve product and service quality, so as to better satisfy customers?
Find your answers with J.D. Power Asia Pacific. We provide customer-based insights to navigate you through the complex landscape of the China market and connect you directly with consumers.
By transmitting the Voice of Customer into actionable insights, we aim to assist businesses in developing growth strategies and executing improvement plans so as to better meet the needs of consumers.
J.D. Power Asia Pacific is a catalyst that accelerates the pace of advancement for automotive, retail banking and various other sectors in China.
J.D. Power Asia Pacific provides a full spectrum of market intelligence, research and consulting services to assist you in winning customers in this marketplace.