Contact J.D. Power and Associates—Canada

J.D. Power and Associates
130 King Street West
Suite 1309, PO Box 486
Toronto, ON M5X 1E5

Phone: (416) 507-3255
Fax: (416) 507-3263


Latest News

Overall Customer Satisfaction with Home Insurance Providers Decreases Slightly, Largely Due to Higher Premiums and Less Communication with Customers
2010 Canadian Home Insurance Customer Satisfaction Study
Despite Widespread Premium Increases, Customer Satisfaction with Auto Insurance Providers in Canada Improves from 2009
2010 Canadian Auto Insurance Customer Satisfaction Study
Consumer-Reported Annual Spending on Vehicle Maintenance and Repairs in Canada Declines by $1.4 Billion from 2009
2010 Canadian Customer Commitment Index Study
   All Press Release >

J.D. Power and Associates—Canada

J.D. Power and Associates is a marketing information company that provides syndicated (industry-wide) and proprietary (client-specific) research, quality and customer satisfaction tracking, forecasting, consulting, training, and business improvement services to help companies make better decisions. J.D. Power and Associates serves Canadian clients in the automotive, home building, telecommunications, hotel, financial services, and retail industries.

Each year, the company surveys millions of consumers and businesses worldwide to understand their opinions and expectations regarding the products and services they purchase. Responses are statistically analyzed to obtain industry rankings-based on product quality, customer satisfaction, or other industry-specific metrics-that gauge company performance.

Services for the Canadian market include: