The Distinguished Hospital Program

Recognizing Hospitals for Service Excellence:
The J.D. Power and Associates Distinguished Hospital ProgramSM

Now, more than ever, consumers are demanding more and better information about where to seek medical care. To stay ahead of the competition, hospitals must find unique and meaningful ways to differentiate themselves in the eyes of consumers, doctors, employers, and managed care organizations.

Hospital recognition provides many benefits

The Distinguished Hospital Program enhances other publicly available measures of clinical quality by recognizing hospitals that achieve the highest levels of patient satisfaction, which are based on patients’ perceptions and opinions. This groundbreaking program helps consumers identify hospitals that provide an outstanding patient experience. The Distinguished Hospital recognition may offer hospitals a competitive advantage and opportunities to drive market share, revenue, clinical quality, and improved operating margins.

To find out about participating in the Distinguished Hospital Program, click here.

Hospitals Recognized for Service Excellence

The following hospitals are currently recognized by J.D. Power and Associates for providing patients with an outstanding service experience.

Inpatient
	Outpatient
		Emergency Department
			Maternity
				Cardiovascular
					Press Release
							Carolinas Medical Center – Charlotte, NC
							Carolinas Medical Center-Mercy – Charlotte, NC
							Carolinas Medical Center-NorthEast – Concord, NC
							Carolinas Medical Center-Pineville – Pineville, NC
							Carolinas Medical Center-University – Charlotte, NC
							Carolinas Medical Center-Union – Monroe, NC
							Catawba Medical Center – Hickory, NC
							Englewood Hospital and Medical Center – Englewood, NJ
							Forrest General Hospital – Hattiesburg, MS
							Genesis Medical Center – Davenport, IA
							Helen Keller Hospital – Sheffield, AL
							Holy Name Hospital –  Teaneck, NJ
							Memorial Hospital – Belleville, IL
							Northside Hospital – Atlanta, GA
							Parkview Hospital – Fort Wayne, IN
							Prattville Baptist Hospital – Prattville, AL
							Riverview Medical Center – Red Bank, NJ
							Saint Joseph Health System – Lexington, KY
							St. Mary's Hospital – Centralia, IL
							St. Rose Dominican Hospitals–San Martín Campus – Las Vegas, NV
							Shoals Hospital – Muscle Shoals, AL
							The Nebraska Medical Center – Omaha, NE
							The Valley Hospital – Ridgewood, NJ
							The Women’s Hospital – Newburgh, IN
							Thibodaux Regional Medical Center – Thibodaux, LA
							Valley View Hospital – Glenwood Springs, CO

PLEASE NOTE: Hospitals recognized for providing patients with service excellence under the Distinguished Hospital Program are not recommendations or endorsements of any hospital for a particular purpose. A patient's decision about where to seek medical care should take into consideration factors beyond those reflected in this program, and should be made in consultation with the patient's healthcare provider.